Taipei Metro extends cashback claim period for frequent riders

Taipei,  Regular riders of the Taipei Metro who have not claimed their monthly cashback rewards for journeys made between January and March have been given an extra month to make a claim, the metro network’s operator said Monday.

According to the Taipei Rapid Transit Corp. (TRTC), NT$11.6 million (US$402,768) of the total cashback of NT$379 million during the three-month period remains unclaimed.

Under the frequent rider program the company introduced at the beginning of this year, cashbacks are paid out to passengers who make 11 or more rides in a month and pay full fare with one of the four types of payment cards accepted through the metro network, when they swipe their card at a metro station in the following six months.

The program was launched to replace a universal 20 percent discount for cardholders that was first introduced in 2002 to encourage the use of the Taipei City-backed EasyCard.

Following a push by the government to persuade public transport operators to accept various payment cards issued by various cities and companies, the Taipei Metro now also allows passengers to use iPass, icash and HappyCash to travel on the network.

The TRTC announcement came after cashbacks that should have been rewarded for rides made in March expired on Oct. 1.

To claim the expired cashbacks, people must bring their payment cards used for the metro rides to the information counter at any stations on the Taipei Metro network to be swiped in this one-time grace period through Nov. 4, the company said.

Those who take 51 metro trips or more in a month will receive a 30 percent cashback on their total fare, 25 percent for 41-50 rides, 20 percent for 31-40 rides per month, 15 percent for 21-30 trips and 10 percent for 11-20 journeys, according to the program.

According to data released by the company last year ahead of the introduction of the loyalty program, half of its passengers made 31-40 metro journeys per month.


Source: Focus Taiwan News Channel

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