Nonthaburi, July 17 – A famous department store in Nonthaburi province explains why customers' shoes get stuck between the escalators. Emphasize the importance of customer safety. Equipment is always inspected and maintained, and every opinion is welcomed.
A TikTok user named "pook.saranya" posted the clip with the caption, “Fresh events, escalators again. #escalator shoes #Escalator” by an incident at a shopping center in Nonthaburi province, which in the clip found that There was a pair of sandals sucked into the escalator, stuck to the slit and the roof. before the maid and the staff The security guard will switch off the escalator. and trying to pull out the stuck shoe
The reporter entered the area to the said department store and found the scene of the incident on the escalator on the 2nd floor of the pink zone. which can still be activated normally There are staff regularly patrolling the entrances and exits of the escalators from time to time. and when asking the person who took the clip which is a salesperson, knowing that the incident occurred at 10:59 a.m. last Saturday At the time of the incident, it was during the moment that he was standing at the booth working. and holding the phone Noticing that there were people on the escalator that had stopped working, he went to look and found that a pair of sandals had stuck in the groove of the stairs at the final ascent. Later, the shoes were pulled from the escalator. As for the victims, they are in normal condition. not injured
The Central Westgate shopping center issued a statement clarifying that The cause of the user's shoes getting stuck between the escalator compartments On Saturday, July 15, 2023 at approximately 2:00 p.m., the cause of the investigation was found to be caused by the user's inability to step up on foot. At the end of the escalator cause the shoe to get stuck on the final step by the staff of the center The button was pressed to stop the escalator in a timely manner. And from that incident, no one was injured in any way.
The center recognizes and considers the safety of all customers as always the most important thing. with proactive measures to inspect and maintain equipment for various applications regularly by a specialist company and continuously train staff In the event of a malfunction In order to deal with various emergencies in a timely manner, the center welcomes all comments. And thank you for the helpful advice. To develop and improve the service in the future. – Thai News Agency
Source: Thai News Agency